Refund and Return

Refund and Return Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your uniform, we’re here to help! Please read our refund and return policy below:

Returns

• Eligibility for Return: You can return your purchase within 30 days of receipt for a full refund, exchange, or store credit. Items must be unused, unworn, and in their original condition with tags and packaging intact.
• Non-returnable Items: Customized uniforms (such as embroidered names or logos), hygiene products (e.g., socks), and clearance items are non-returnable.
• Return Process: To initiate a return, please contact our customer service team at [email@example.com] with your order number and reason for return. We will provide you with a return authorization and instructions on how to send back the items.

Refunds

• Refund Eligibility: Once we receive the returned items and confirm they are in their original condition, we will process your refund within 7-10 business days. The refund will be issued to your original payment method.
• Return Shipping Costs: Customers are responsible for return shipping fees unless the item was defective or an error was made on our part.

Exchanges

• Exchanging Items: If you need a different size or color, please return the item and place a new order. We cannot guarantee that we can exchange items directly, as stock availability may vary.

Damaged or Defective Items

• Damage: If you receive a damaged or defective uniform, please notify us within 7 days of receipt. We will replace the item at no extra charge or issue a full refund, including shipping costs.

Contact Us

If you have any questions regarding our refund and return policy, please reach out to our customer support team at [phone number] or [email@example.com]. We’re happy to assist you!